1. Introduction

This Privacy Policy explains how Funnell.ai collects, uses, and protects your information when you use our platform.

2. Information We Collect

Account Information

When you create an account we may collect:

• Name
• Email address
• Subscription plan details

Social Media Analytics Data

When you connect social media accounts, we may access analytics data through official APIs from platforms such as:

• TikTok
• X (Twitter)

This may include metrics like followers, engagement data, post performance, and account insights.

Funnell.ai only accesses data made available through official APIs and only with user authorization. We do not collect or access private messages, passwords, or data beyond what is permitted by the respective platform.

Payment Information

Payments are processed by Stripe. We do not store full payment card details.

3. How We Use Data

We use collected information to:

• Provide analytics dashboards
• Improve the platform
• Generate AI insights and recommendations
• Manage subscriptions and accounts

4. Data Storage

User data is stored using infrastructure provided by Supabase. We take reasonable measures to protect user information.

5. Data Sharing

We do not sell personal data. We may share data with trusted service providers required to operate the platform, including payment processors and infrastructure providers.

6. Data Retention

We retain data only as long as necessary to operate the Service and comply with legal obligations.

Users may request deletion of their data at any time. Users may disconnect their social media accounts at any time, which stops further data collection from those platforms.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted on the website.

8. Contact

For privacy questions contact:

asif@funnell.ai